Privacy Policy

Effective Date: January 1, 2026

Property & Genealogy Solutions, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through SMS, email, or other communication channels. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal information: Name, phone number, email address, physical address, and other details you provide voluntarily when contacting or interacting with our services.
Automated information: Data collected automatically, such as IP addresses, browser types, and device details.

2. How we use your information

We use the information we collect solely to provide and improve our services, including to:

Conduct genealogy research and prepare documentation for your case
Communicate with you about your research, appointments, and case updates
Send SMS or email messages when you have opted in to receive them
Refer your matter to partnered real estate or property tax attorneys when required
Comply with applicable federal, state, and local laws

3. SMS Messaging

By providing your phone number and opting in, you consent to receive text messages from Property & Genealogy Solutions, LLC regarding your inquiry, case updates, and appointment reminders.

Message frequency varies based on your case activity
Message and data rates may apply
Reply STOP at any time to unsubscribe from SMS messages
Reply HELP for assistance or contact us at 346-444-7800

Important: Your SMS opt-in consent and mobile phone number will never be shared with, sold to, or used by any third party for their own marketing purposes.

4. How We Protect Your Data

We take data security seriously and implement appropriate measures to safeguard your personal information. This includes encryption, secure servers, and access restrictions.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. SMS consent and telephone numbers are not shared for the purposes of SMS with third parties or affiliates. Your SMS data and consent for communication are securely stored and are only used for the purpose of direct communication with us.

6. Your Privacy Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccuracies in your data.
Request the deletion of your data.

To exercise these rights, please contact us at 346-444-7800.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and your continued use of our services constitutes acceptance of any modifications.

8. SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties.

If you have consented to receive text messages from Property & Genealogy Solutions, LLC, you may receive text messages related to updates regarding your property or genealogy case matter or documents. Examples include:

Clients, Related Heirs and Affiants: Updates regarding client intake for case matters or requests for supporting documents such as probate and estate planning documents or other relevant information.
Job Applicants: Information about your employment application status, appointment scheduling, onboarding materials, or other employment-related updates.

Standard messaging disclosures:
Message and data rates may apply
You can opt-out at any time by texting "STOP"
For assistance, text "HELP" or visit our Privacy Policy at propertygenealogysolutions.com/privacy-policy

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Research records may be retained for extended periods where required for legal proceedings.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Property & Genealogy Solutions, LLC

1707 1/2 Post Oak Boulevard, Suite 240, Houston, Texas 77056.

346-444-7800

Data retention